Before we dive into telling you about ourselves and how we help, we should first start off by making sure you know what credit counselling is.
What is Credit Counselling?
The simple answer is that credit counselling helps you improve your financial situation. Some people need help with budgeting their money better, other people have concerns about their credit, and many people want help to deal with their debts. Regardless of your situation, credit counselling looks to solve your problems and help you get ahead.
What is a Credit Counsellor?
A Credit Counsellor is the person who provides the credit counselling. They help you find solutions to your financial challenges and problems. This is, however, where it can become a bit complicated because there are no mandatory educational requirements for Credit Counsellors in Canada. For professionals who are committed to being qualified Credit Counsellors, many will further their education through the Accredited Financial Counsellor Canada Program and become accredited after completing 1,000 hours of financial counselling. We require that all of our Credit Counsellors go through this program and become accredited.
Non Profit Credit Counselling Society Providing Canadian Debt Help
If you find that you are stressed because of your debt, struggling to make your minimum payments each month and need a plan to get your finances back on track, we can help. Our organization, the Credit Counselling Society, is an award-winning credit and debt counselling non-profit service. Established in 1996 as a registered charitable society, we have helped well over half a million Canadians learn how to manage their money and debt better.
- Free, confidential & non-judgmental credit counselling services
- Debt consolidation, repayment and settlement programs
- Money management education
- Budgeting assistance
- Information and referral services
We often see peoples' lives change when we help them with their debts. Watch some of our Counsellors explain.
Our non-profit services are open to anyone who needs help. There are no restrictions on age, gender, race or income level. We help people from all walks of life with free, confidential appointments with professionally trained and certified Counsellors.
|Global News interviews Julia Fletcher
after she pays off $10,000 in debt
interest free due to help from the
Credit Counselling Society. Watch
|CTV News shows how Dan Robinson
paid off $30,000 in debt with no
interest with the help of the Credit
Counselling Society. See story
In All That We Do, What’s Best for Our Clients Comes First
Even though we are a non-profit service, we don't take a passive approach to helping Canadians with their debts. Our vision is to be the leader in providing innovative and superior personal credit and debt counselling services and programs in Canada.
While our vision is very important to us, our values are even more important:
- We are committed to quality and excellence in everything we do
- We act with honesty, integrity and ethics
- We treat all people with dignity, fairness and respect
Accredited, Non Profit Credit Counselling Society in Canada
We are federally registered as a Canadian charitable organization and as an accredited, charter member of Credit Counselling Canada, a national association of non-profit consumer credit counselling services.
|The Credit Counselling Society has been an accredited member of the Better Business Bureau (BBB) for 20 years and has earned the BBB's highest level of accountability.|
We are government licensed as required by the laws in the provinces in which we serve. Feel free to contact your province’s consumer protection authority and verify our good standing. The Credit Counselling Society is also an accredited member of the Better Business Bureau. We maintained their top A+ rating from our inception in 1996 until 2012 when they upgraded us to their highest level of accountability and granted us "Accredited Charity" status. Since we have always been a registered non-profit charity, we are pleased that the Better Business Bureau recognizes the differences between our non-profit service and those offered by for-profit businesses.
Awards & Reviews for Outstanding Customer Service
No credit or debt counselling organization in Canada has won more awards or receives more reviews for outstanding service than the Credit Counselling Society. Every year we win the Consumer Choice Award in cities across Canada, and we often win other awards such the Great Place to Work award for creating one of the best workplaces for our employees in Canada.
|The Credit Counselling Society consistently wins more Consumer Choice Awards in more cities across Canada than any other organization that helps people with their debts.|
As wonderful as it is to receive awards, what's far more important to us is actually helping Canadians with their finances and their debts. This is so important to us that we've created the largest network of non-profit credit counseling offices in Canada staffed by local, professionally trained Credit Counsellors. We now have 22 offices in Alberta, BC, Manitoba, Ontario, and Saskatchewan and are adding more every year.
To ensure that we are providing the best service possible, we send a survey to every person we help and ask them how we did and what we can do better. Typically around 97% of our clients report that they would recommend our service to others. You don't have to take our word for it though, you can check out the over 500 reviews our clients have left on Facebook, Google, Yelp, and other rating and review websites.
Credit Counselling Society's Commitment to Excellence
The Credit Counselling Society values the relationship we develop with each of our clients and with those who contact us to inquire about the debt help services we provide. Our aim is to provide a professional, efficient, helpful and friendly service. If we have not met or exceeded your expectations please contact our President & CEO who will ensure that action is taken and that you receive a timely response.
Gail Vaz-Oxlade on Non-Profit Credit Counselling in Canada
Til Debt Do Us Part TV host, Gail Vaz-Oxlade, interviewed the Credit Counselling Society's President & CEO, Scott Hannah, on a credit counselling segment on her Toronto radio show, The Late Shift. The purpose of the interview was to help Canadians identify high quality non-profit credit counselling companies. You can listen to the interview here or read some of the highlights.
If you're struggling with your debts and need help, give us a call today. We can help you. Appointments with our accredited Credit & Debt Counsellors are always free, completely confidential and non-judgmental. Call us today at 1-888-527-8999 and get your finances back on track. You've got nothing to lose but your debt.