Skip to main content

Contact Us

If you are stressed about your debts or have money problems, we are available to help! Contact us if you would like to ask us some questions or to make a free, confidential appointment with one of our Counsellors.

If you're nervous about calling us and talking about your situation, watch this short video.


Calling us means that you get to speak with someone right away. We don’t have a call centre taking your calls; just real people who care about helping you with your debts.

Call us toll free at 1-888-527-8999 or at a local number.

Or email us at

We respond to all email inquiries within 24 business hours.

Toll-Free Fax: 1-888-520-8008


We are open 6 days a week with extended hours to serve you:
  Pacific Mountain Central Eastern
Monday to Thursday 5:30 am - 8:00 pm 6:30 am - 9:00 pm 7:30 am - 10:00 pm 8:30 am - 11:00 pm
Friday 5:30am - 4:30pm 6:30am - 5:30pm 7:30 am - 6:30 pm 8:30 am - 7:30 pm
Saturday 7:30 am - 3:00 pm 8:30 am - 4:00 pm 9:30 am - 5:00 pm 10:30 am - 6:00 pm


Office Locations & Local Phone Numbers

See a complete list of our office locations, local addresses and local phone numbers.

The Credit Counselling Society values the relationship we develop with each of our clients and with those who contact us to inquire about the services we provide. Our aim is to provide a professional, efficient, helpful and friendly service. If we have not met or exceeded your expectations please contact our President & CEO who will ensure that action is taken and that you receive a timely response.

Head Office

We have 22 offices located in cities across Canada. However, our head office is located in New Westminster, BC at

Suite 400 - 88 Sixth Street
New Westminster, BC V3L 5B3