What is Consumer Credit Counselling Like?

It's a Confidential Financial Review

You can expect to meet with an experienced, professionally certified Counsellor in person or by telephone who will treat you with respect and dignity while reviewing your financial situation.

• We respect your privacy and will keep the information you exchange with your Counsellor private and confidential.
• Your Counsellor will provide you with helpful and objective information and advice on developing a budget, using credit wisely and debt repayment options.
• Your Counsellor will help you explore all of your realistic options. These options can include debt consolidation, drastic interest relief through a debt management program, a consumer proposal or a referral to a reputable bankruptcy trustee if bankruptcy is clearly your best option.

It's Something You'll Probably Want to Refer to Others

Most of our Credit Counsellors joined our organization with many years of experience in the credit and financial services industry. Each one has a wealth of knowledge and insight about credit, debt consolidation options, debt relief options, personal budgeting and money management. For each one of our Counsellors, helping people isn't just a job, it's something that they deeply care about - and it shows. We send everyone that has an appointment with one of our Counsellors a survey, and one of the questions we ask is whether or not you would refer our service to others. On average, 97% of our clients respond that they would refer us - and they do. Our largest source of referrals is from people we have previously helped.